The term after your child turns 9 months old you may be eligible to claim 15 hours ‘free’ funding from your local council. And then the term after you child turns 3 years of age you may be able to claim an additional 15 hours. The terms start in January, April and September.
To check how much you can claim please visit: Childcare Choices | 30 Hours Free Childcare, Tax-Free Childcare and More | Help with Costs | GOV.UK
FEEE is paid to Cliffe House for 38 weeks per year for eligible children aged 9 months to 4 years, payment starts the term after they become eligible. The funding amount is deducted from your monthly fees. The 38 weeks of FEEE can be spread over the whole year for children that attend nursery all year round.
If your child is eligible for FEEE you will be given a code that you will need to bring into nursery for us to check and we’ll also need your national insurance number and date of birth. You will be asked to sign a ‘Parent Agreement’ and we can then claim the funding on your behalf.
Nursery is closed for the period between Christmas and New Year along with all statutory Bank Holidays.
Should your child not attend nursery due to a family holiday, chosen absence or illness, your nursery fees are payable as normal. Your child’s nursery fees are calculated for 52 weeks of the year.
We aim to be flexible and support you in juggling busy family life, therefore if you are in need of ‘extra’ days on occasion, please ask the Nursery Manager if there is the availability for your child to attend on any chosen day; these are payable at the time of booking.
If there is space, we are more than happy to have your child attend nursery. You will be invoiced for this separately and all extra sessions are charged at our usual daily rate.
All meals, snacks and drinks are provided throughout the day for babies/children (these are charged additionally once your child receives funding). We advise that children have a spare set of clothes at nursery just in case they get wet/messy whilst participating in planned activities or enjoying outdoor play. Also suitable outdoor clothing is essential in enabling children to play outside, i.e. coat, hat, scarf, gloves and wellies in the Winter and a sunhat and sun cream throughout the Spring/Summer months.
Should your child have an accident whilst at nursery, an accident form will be completed by the member of staff who witnessed the event. This will provide details of what happened, at what time and when. It will also include information of the actions taken, care administered and details of the injury your child has sustained. If your child has suffered any form of head injury, you will be contacted by telephone to inform you of the details. In addition, an information sheet will be provided explaining the vital signs to look out for following a head injury. Should your child need medical attention, necessary steps will be taken. If your child requires hospital attendance, you will be contacted immediately and given details of the situation.
It is important that on arrival at Nursery, practitioners are provided with details of your child’s current well-being and health. This information is key to staff making judgements throughout the day should your child not seem themselves, i.e. babies teething! Should your child be taken ill whilst at nursery, we will contact you. If your child is suffering with a high temperature, we will ask you to make your way to nursery and collect them, in the meantime gaining verbal permission to administer Calpol in order to safely reduce their temperature. Details of any medication administered will be recorded and a signature will be requested on your arrival.
Your child’s safety is paramount. When completing your initial Registration Form, you will be asked to provide photos of yourself along with anyone else you would like to grant permission to collect your child. In addition, we will ask for prior notification if anyone other than a child’s parents will be collecting them from nursery. If it is a family member or friend who has not visited the nursery before, we will also ask for a relevant ‘password’ and a brief description of their appearance, the person collecting your child will be asked to provide the password on arrival before entering the room in which your child is based.
Fees are to be paid on the 1st of each month. A £25.00 late fee charge will be made for any overdue fee’s not received by the end of the month, a full copy of our terms and conditions are available on request.