When first settling into their new environment, children often naturally gravitate to an individual member of staff and at Cliffe House this is embraced.
We operate a ‘key person’ approach to ensure your child is supported throughout this important transition. Your child’s key person will be the first point of call should you have any questions, queries or needs relating to your child. Building this special bond gives a child the confidence and reassurance which will enable them to fully embrace ‘nursery life’.
We appreciate the demands of a busy family life and therefore go to extreme lengths to ensure you are kept up to date with everything that is going on in nursery along with the finer details of your child’s busy day.
Verbal feedback is given at the end of each day/session where staff will fill you in on what your little one has been up to, new skills they have achieved and what activities they have particularly enjoyed. In addition we use a nursery management software system called Blossom Educational where we can share with you the important details of your child’s day – meal times, sleep times, nappies/toileting, all of which strengthens the link between your home routine and nursery life with the added bonus of wow moment snippets of things your child has enjoyed as an instant photo or video that will come straight to your Blossom App!
We also provide termly newsletters which celebrate everything from staff training to themes and topics the children have enjoyed. We provide you with information of up and coming events along with dates for your diary.
We have always encouraged an open door policy and welcome your thoughts and ideas, wherever possible taking all suggestions on board so please feel free to bring any new ideas you think would make our nursery day even better to your nursery manager.
Regular parents evenings provide the opportunity for you to meet with your child’s key person and discuss their achievements, share their new skills and plan for their next exciting stages of development…all over a cup of tea and a biscuit!
Investing the time and commitment to building solid relationships with not only the children but their parents too, develops a huge respect for our wisdom and experience. The knowledge we have about children and their development is often where parents start when they have questions about those key stages in their child’s life. We also send regular parents/carers info sheets and tips directly to our families via the Blossom App. These can be anything from online safety to oral health tips, weaning advice, physical play ideas etc. We are often asked for advice or our opinion, both of which is valued and appreciated so please feel free to ask…. no question is a silly question as we navigate your child’s journey together!