Communication

Communication

When welcoming a new child into our setting, we welcome a new family!

When first settling into their new environment, children often naturally gravitate to an individual member of staff and at Cliffe House this is embraced.

We operate a ‘key worker’ approach to ensure your child is supported throughout this important transition. Your child’s key worker will be the first point of call should you have any questions, queries or needs relating to your child. Building this special bond gives a child the confidence and reassurance which will enable them to fully embrace ‘Nursery life’.

We appreciate the demands of a busy family life and therefore go to extreme lengths to ensure you kept up to date with everything that is going on in Nursery along with the finer details of your child’s busy day.

Verbal feedback is given at the end of each day where staff fill you in on what your little one has been up to, new skills they have achieved and what activities they have particularly enjoyed. In addition, a ‘Daily Sheet’ is provided with important details of meal times, sleep times and toileting all of which strengthens the link between your home routine and Nursery life.

We also provide termly Newsletters which celebrate everything from staff training to themes and topics the children have enjoyed .We provide you with information of up and coming events along with dates for your diary!

We have always encouraged an open door policy and welcome your thoughts and ideas, Wherever possible taking all suggestions on board. We are currently in the process of organising a Parent Nursery Association for each of our settings, if this is something you would like to be involved with please contact the relevant nursery.

An annual Parents Evening provides the opportunity for you to meet with your child’s key worker and discuss their achievements, share their new skills and plan for their next exciting stages of development…all over a cup of tea and a biscuit!

Investing the time and commitment to building solid relationships with not only the children but their parents too, develops a huge respect for our ‘wisdom’ and experience. The knowledge we have about children and their development is often where parents start when they have questions about those key stages in their child’s life.

We are often asked for advice or our opinion, both of which is valued and appreciated. In addition, we provide a selection of books available for any parent to borrow on a ‘library’ basis to further support parents in their child’s continued milestones.